Mission Statement
Our focus is the teaching of swimming as a life gift for safety, health and excellence.
Our reputation comes from our experience, integrity and core values.
Core Values
Unconditional respect
We build trust by honouring our commitment to each other. We will ensure the utmost integrity in all communications between clients, swim school personnel and management.
Safety
Most accidents are preventable therefore safety is the responsibility of every person working in, using and enjoying our facility.
Safety is the underlining principle in everything we do from the teaching of our program to the continual education for all clients and staff.
Professional Standards
Great swim schools begin with great teachers.
We believe that quality education and professional development for all Swim School personnel is the key to continual improvement. We will continue to strive as industry leaders using Business Best Practice.
Consistency of service
We will continually measure, review and improve our teaching and service performance to ensure consistency in program structure and Swim School standards.
Cleanliness
We will ensure consistently high standards in water quality, cleanliness of the pool surrounds, amenities and general upkeep of the facility.
Ensuring health standards defines our commitment to wellbeing for all.
Individual attention
Small manageable class and squad sizes allow us to cater for the needs of all.
We recognise children have different needs and develop at different rates.
Our Values are framed by:
Our Customers
Our customers form an integral part of our business relationship through their valued support and feedback.
Our Personnel
Our staff are highly passionate about what they do and know what it takes to give the gift of swimming to everyone.
At McKeon's Swim Centre our focus is teaching and sharing swimming as a gift for life. We value our clients above all else and look forward to sharing our Centre with you.
Here's how you can help...
Conditions of Entry
Swimwear
All swimmers under 3 and pre-schoolers who still have accidents must wear a disposable swimmer nappy and a Swim Centre approved 'Happy Nappy' over the top. This includes any youth or adult swimmers who may be at risk of toileting in the pool
Supervision
Parents and carers must be in the centre for the duration of their child's lesson.
All children under the age of 10 must be under active supervision of a person 16 years or older.
No children over 7 are allowed in the opposite sex change room
Sickness
You are not permitted to enter our pools if –
You have been vomiting or had diarrhoea within the past seven days
- Have open blisters or cuts;
- Have any communicable disease;
- Have sore or inflamed eyes/cold/nasal or ear discharge
Images
The use of equipment capable of recording still or moving images is strictly prohibited within the Centre unless permission has been approved by management. Please see Photography policy for full details
Diving Blocks & Pool Equipment
Diving from the starting blocks is restricted to competent swimmers only under qualified supervision. All pool equipment (goggles, flippers and kickboards) is the property of the Centre and should not be used without prior consent from Swim School Staff.
Crowd Behaviour and Control
If Swim Centre staff observe a person behaving in a dangerous or irresponsible manner, they may be asked to leave the Centre.
Personal Belongings
McKeon's Swim Centre accepts no responsibility for lost or stolen belongings. Lockers are made available within the Centre.
Glass
GLASS is Not permitted within the Centre at anytime
